Previously four several weeks, we have experienced two black outs with AISO.net. Every time they have been offline for many hrs. When our website was lower, even www.AISO.net was lower, which makes it impossible to log into our user interface or look for status.
They do not possess a blog, or tweet, or provide any explanation of status throughout or following a failure.
We love to AISO.net's telephone support, but it is not 7x24, and wasn't available throughout the 2 black outs we experienced.
I have experienced black outs, false information &lifier charge card charges, and bad customer care from aiso.net. After gradually extricating my clients' sites &lifier my very own using their servers during the last couple years, I would suggest staying away from their services altogether.