Devoted servers, devoted hosting, affordable devoted solutions at ServerPronto
Takes then 2 hrs to get at a reboot request- Fuck them
Don't trust this men, they'll only steel your hard earned money. After they get the charge card number, they'll never stop billing you.
I question how in country like USA nobody reviews this men to FBI.
Serverpronto suck. I spent a lot of cash on devoted hardware together and setting up my server after which my sites stored heading down. They'd excuses like electric circuit failure, keyboard not reacting, etc so when they finally changed the hardware, my data vanished!
I must now spend some time to find a good host and taking advantage of our last data from backup.
At this time my sites are lower.
My server went offline yesterday together around 1230am. I wasnt home and so i couldnt enter a ticket, plus they ask you for for telephone calls. I possibly could have e-mailed them on my cell phone, however they dont accept emails directly, it only bounces-back.
I place in an URGENT request around 1:30am for any "RE-BOOT As soon as possible PLEASE." 2:30 came and went, still no reply that they are even focusing on it.... So, around 2:45 I place in another ticket looking into the satus of my other ticket, also marked being an urgent reboot ticket. 4am came and went then 5am. FINALLY, 5:47am I recieve an answer stating "One in our provide had an unscheduled maintenance that affected a percentage in our network. Connectivity for your server continues to be restored. Thanks, (NONAME)"
Why wasn't I informed from the problem once they first discovered it?! Why could not they atleast react to my ticket that they are considering it!? I'll let you know why... After much research, it seems that server pronto may not really have 24/7 support (lots of people go hrs with no reboot request being completed during the night, with no reactions are usually given around 1-5am. I've found this odd given that they have "24/7 Support with rapid response occasions"
I have been there for nearly per week now, and i must appear at first sight horrible with customer service. Whenever you request an issue they provide you with a really quick answer, closing the ticket without any Title. Its all amounts and letters, also ODD!
Anyhow, if you are looking at obtaining a server together, due to their unbelievably affordable prices, you might honestly wish to reconsider. The corporation charges extremes for anything normally given in a trustworthy company (i.e Phone support, more then 1 reboot /month, and also the list goes so on). Also, if you're not a linux professional with good server management abilities, this place certainly is not for you personally, unless of course you're loaded.
Just my two cents, but when you search on the internet, you will notice exactly the same factor that others appear also to expierence. In the finish of the month, FUCK SERVER PRONTO! FUCK Them! I am departing them...
" 1. They've incredibly complicated sign-up and cancellation methods. You can either need to send demands by (regular) mail or fax. Whenever you cancel your contract, they request much more information of your stuff than whenever you sign-up for this.
2. They're very slow at processing customer demands - they require a few days to create-your server, and 2 days to verify your cancellation (unlike the majority of the companies where one can have your server up/lower in few hrs).
3. Be careful for small letters! They pressure you to definitely request cancellation of the contract thirty days before you decide to would like it to be canceled. So, if you're not pleased with their service, you've still got to pay for them yet another month.
4. Their uptime is awful - our service (which must be uptime 99.9%) has strange power shutdowns in link with ServerPronto servers.
5. Their tech support team isn't good - they could not discover reason behind connection power shutdowns for over a week.
To sum up: inexpensive, and incredibly bad solution. Rather than purchasing cheap solution, consider trading more income inside your server, and also have good product with you. "
The Bbb gives serverpronto and infolink and ¨F¨ on their own site. They're in MIAMI to ensure that don't seem to get affordable.