Xilo.net Web Hosting Reviews

General Host Information
XILO Communications Ltd. : Sales 0800 848 8468 • Support 0345 468 0005

XILO is really a United kingdom-based company, supplying reliable and price effective hosting solutions, from shared and merchant hosting, domain title registration, devoted and virtual private services, SSL certificates and broadband.
Avoid using XILO.net! We bought an expert Merchant package (not really a cheap normal hosting package!), we attempted to begin useing it. In the very first day we encounter an issue of unusual low memory limitation of PHP. We requested these to increase this setting, they guaranteed to get it done so. After ten days the setting was still being not setup. We requested them about 5 occasions to inform us WHEN that single and straightforward setting is going to be setup, therefore we may use the hosting we taken care of. The unpolite support team (Matt and Tom) began to discuss irrelevant things, but they didn't inform us when they'll be finished. They can began responsible us because of not reading through their ads carefully - however , their ads Don't say anything about restrictions! We could not believe our eyes: exactly what a lame and unpolite team. We requested these to refund our money - they didn't. We've found them hard to rely on. The things they sales and support team does would be to let you know promises plus some bla-bla, but that is all. Incidentally, support isn't 24/7 whatsoever. Once Mr. Matt went home in the center of a conversation at 6:00PM with no notice. Xilo.net is hard to rely on and bad. Tommy
Rating bad
  • 1