I am presently merchant of BurstNet.

I truly hate the corporation.
Server lower regularly, four or five occasions per week.

Today I've server lower telephone calls from my clients 3 o'clock each morning. certainly one of BurstNet server which my customers are located in was lower for last five hrs. And it is still lower.

What are the webhost that has similar hosting service and cost with 99.8% uptime guarantee.
exactly what do you know your customers when something similar to this occurs? (i understand this type of question is going underneath the merchant forum, consider i acquired a merchant posting here now.. what the heck!)

i'm going to be a merchant and also have plenty of fears regarding needing to rely on a number who may be great eventually and crappy the following. are merchants covered whatsoever (legally a minimum of) when their host screws up and you've got an angry customer to deal with?

nearly every host who supplies a merchant account includes a manual by what your duties are, etc. but nothing ever is included regarding how to handle upset clients who purchased something and aren't setting it up (which really is not the merchants fault given that they advertise what their host does and thinks the service is going to be provided as mentioned, though i understand that is not a reason anybody may use according to other posts i have continue reading several boards online).

obviously after i begin to re-sell i'll always provide a refund to the upset client, but that does not cover individuals who feel they've lost business because of down time and wish to be paid out. what then?

any advice could be greatly appreciated! :p
ok last one, HateRRRRR, the number of clients have you got? a move to another host might be hard (wouldso would merchants get backup copies for any move to another provider/server?). but when you've got a good clientele, maybe consider having your own servers. alabanza has already established many good reviews on reliability and easy software use.

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what had mattered... matters little now
we've shattered... apart in some way
Quote: "but that does not cover individuals who feel they've lost business because of down time and wish to be paid out. what then?"

Bear in mind that like a merchant, you're taking money from people, thus you need to form the organization just like you were the particular provider. If a person decides to file a lawsuit only you haven't set your organization up properly, it might mean a great deal of personal liability.

A lot of merchants either don't generate a company whatsoever (thus opening themselves as much as many potential issues), or setup like a sole proprietor, which will not safeguard you legally.

You're beginning a company. Remember that.
Decide on a company that's around the Alabanza Network, our servers go lower once in 11 several weeks other then scheduled down-time for upgrades and the like. And also the once it did go lower it had been just for 11 minuets in the center of the evening. This is actually the most reliable server I've ever been in, but no NT.

JRC Systems http://jrc-hosting.com
1-877-429-8867
jrc-hosting you most likely kidding together with your 2gig data plans.
Exactly what do you mean, niekas? Many people never even compare to presenting 1G of transfer for his or her sites.

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Annette
Hosting Matters, Corporation.
http://www.hostmatters.com
I actually do create custom plans for individuals who would like more bandwidth, but it's no more than 2% of my clients that think they require anymore then that. And those that buy more haven't even compare for their original 2 gig yet. My customers are happy with my plans, and they're making my opportunity very effective, and so i see pointless to alter anything at this time.
to chicken:

i planned on beginning my company like a sole proprietor after which expand as i have to (i truly doubt that i'll convey more than 20 clients each year and extremely dont want a lot more than 50).

basically employ a lawyer to create up an insurance policy and tos that states i'm not responsible for down time, etc. would that be sufficient to pay for me if your client really wants to sue for deficits?

i'd assume many people say they would like to sue nevertheless its only a threat therefore the host will get back alert. is the chance of being prosecuted that high?

to date i have only seeked out information from the professor on campus and here since i have do not have money to obtain advice from other people, but he explained that the agreement between your client and myself should cover me if a problem should ever happen.

i'm really looking forward to being a merchant since i know i'm able to provide the support making my clients happy, but the idea of my host going bad is really a frightening one. however i try to stay positive 'the finest risk isn't using the risk within the first place' heh or something like that like this!

thanks for that advice and info

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what had mattered... matters little now
we've shattered... apart in some way
If only you best of luck to any or all that are attempting to move about, and I am glad this is not happening to us

Around the GB matter, you need to monitor individuals clients carefully, and unless of course you simply host personal page, you _will_ stumble on people who used 100mb/month that all of a sudden use 4gb/day (we've got that anyway).

Now, for that legitimacy problem, I believe that getting a ToS, ensuring your customers see clearly and perhapse signing a contrac (it may be virtual now) could save you in the pursuit. However, should you be a bad host and therefore are saved from individuals pursuit you might still loose all of your clients.

The very best is to locate a reliable host (personally I favor to make use of one that's on the good system Which is not too large. I favor that since you will often have less issues with small ones than large ones.)

Obviously, you need to know wich whow you're working and make certain things are obvious.

Well, when i stated before... Best of luck, your have to it should you intend on moving many domain names, generate a new company or wathever I covered within this publish


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[F?lix C.Courtemanche Web Design Service]
[Mind Designer Co-Admin]
[website owner@can-host.com]
[Can-Host Systems http://can-host.com ]
Talula-

basically employ a lawyer to create up an insurance policy and tos that states i'm not responsible for down time, etc. would that be sufficient to pay for me if your client really wants to sue for deficits?
Well, this is actually the problem that people all face. Using the system of justice in position within the U.S. (and actually many nations), there's *nothing* which will stop you from being prosecuted if your client decides they would like to sue you.

That being stated, a great, iron-clad Tos, having a solid limit of liability, will safeguard you against *losing* a suit if your client made the decision to file for one. But *nothing* that you can do (from the Tos perspective) can prevent a customer from filing a suit against you.

Making no bones about this - legal cases, even ones won by you, are extremely very costly to protect against. And due to the freshness of the whole Internet factor, very little insurance provider would like to increase professional insurance to web hosting companies or ISPs. They'll provide you with general liability (defense against someone sliding in your doorstep and breaking a leg), however they will not give professional liability (defense against business practices/methods).

Now, I am not recommending the anxiety about a suit should stop you from ever beginning your organization, because that simply is not the situation. Should you run your organization well, treat your clients fairly, and run a genuine business, then the probability of a suit is extremely small.

Best of luck,

Jason Ellis, Boss
Hosting Solutions, Corporation.


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Jason Ellis, Boss
Hosting Solutions, Corporation.
www.windowswebhost.com
Now offering Fully Handled Servers!
Jason is appropriate - since we are within the suit-happy US, there really is not anything that you can do to prevent people from filing legal cases. Hoever, absent any serious, egregious functions with a host, there must not be any grounds for one, and many astute lawyers will recognize this fact.

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Annette
Hosting Matters, Corporation.
http://www.hostmatters.com
I second Jason's publish as you should look at the points he earned. Just realize that operating like a sole proprietor, is extremely easy to setup, however it does not safeguard you persoanlly *if* you need to happen be prosecuted and lose the situation. As Jason stated, anybody can file a suit against you (typically). Make sure to comprehend the risks involved

Also, I believed it was essential that Jason pointed out insurance (not necessarily a bad idea!) which you don't need general liability (defense against someone sliding in your doorstep and breaking a leg), the industry common factor most companies need. Unless of course you've employees/clients at the location, this is useless for you personally.

Do not get scared off, just understand your work, and what limits it's.
to dork..
i've two sites which i administer. you have over 15 gig transfers monthly and the other is on free host by their statistics (webalizer) i transfer over 3gigs per month and when you believe my pages around the last website is under 15KB (ad banners from advertizer site). And it is not high traffic site - about 10.000 pageviews daily.

so that your plans are actually substandard that industry needs to offer. even individuals crappy "unlimited" bandwidth companies usually give a minimum of 5gig. however i really appreciate you don't say "unlimited" bandwidth.
All of us made a decision to focus on certain kinds of clients, and for the time being this really is employed by us. And you're simply right, we wouldn't be the organization for you personally, we're not the organization for most people available. But you're made conscious of that the moment you appear at our page, rather than registering after which discovering that out. And that we do create custom packages for individuals who would like more. You will find allot of various companies available, as you will find as numerous different clients available. I don't tell you they are the host for everybody, but I've got a great couple of clients, allot of newbies and they're happy using the service they receive. Plus they know precisely what they're getting before they register, you will find keep surprises away later on. I'm still a new comer to this and also have allot to understand, but when you have a look inside my reviews http://www.hostsearch.com/showcommen...Companycode=57 you would need to agree I'm doing something right. It's a balanced exercise that i'm still learning, as well as for right it is now employed by me, if this reduces I will need to take a step back and re think my options in those days. I'm trying very difficult to have the ability to provide my clients with what they're guaranteed, I don't want to become TH or similar host, that may not provide their customers using what was guaranteed for them. I have allot to understand, there's without doubt about this, and that i appreciate your comments, they're appreciated.


Thanks
JRC Systems http://jrc-hosting.com
1-877-429-8867
Dork,

I simply required a glance at your reviews plus you site. Congratulations on. You clearly provide a greater degree of service than appears to become the standard. Your candor and outlook are refreshing too. No business could be everything to any or all customersm and it is nice to encounter firms that acknowledge it. Let people like niekas concentrate on intricacies. More astute people realize the attitude of those behind a company is of vital importance which anything else is of secondary, even tertiary, importance.
Really, Dork (JRC Systems) - once in 11 several weeks on Alabanza? Appears like you are on another server to mine.

I have been running monitoring on my small site and regrettably it has been lower 3 occasions within the last week. Each time the outage was under 15 mins (clearly re-kicked rapidly), but nonetheless, that has not happened within the last 3 several weeks I have used them.....

Initially published by HateRRRRR:
I am presently merchant of BurstNet.

I truly hate the corporation.
Server lower regularly, four or five occasions per week.

Today I've server lower telephone calls from my clients 3 o'clock each morning. certainly one of BurstNet server which my customers are located in was lower for last five hrs. And it is still lower.

What are the webhost that has similar hosting service and cost with 99.8% uptime guarantee.
Hello,
You might want to take a look at our merchant plans. The price is gloomier than Burst, and our servers are leased from Alabanza - Lightning fast, and great uptime.

I realize the uptime problems your getting, as I've come across these questions couple of forums now. We'll setup your brand-new accounts inside an hour. All of your customer sites are added using your user interface and are available reside in 10 mins approximately. I'll offer this to the burst merchant that requires fast setup, and superior support with excelent up time:

On the no title server, or perhaps your own title servers:
If you want to setup 10 or even more accounts arriving, I provides you with the very first month free its them, for 2 reasons
A: it enables you to view our servers, and what support we actually offer, and
B: You are able to give your clients a totally free month for the irritation of moving to a different server if you want - or discount them.

I'm not attempting to junk e-mail here, I'm attempting to help merchants keep their clients happy.

Tim LeGrand
admin@superior-host.com http://superior-host.com/resellers.htm



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